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Belgium
ArrivalIf your bungalow isn't clean or in case of technical problems, we ask you to notify the front desk immediately.Boiler: If you don't have warm water upon arrival, please verify if the fuse in the fuse box is in the “on/up“ position.The fuse box is located in the type of bungalow:- Soleil 4 people: small bedroom, cabinet to the left, underneath.- La Lumière/La Lune/La Terre 6-8 people: in the hallway between the 2 little bedrooms.If the inventory isn't complete, please notify the front desk. The complete list of the inventory is available at the front desk.You can park your car on the designated parking areas along the road. Please do NOT park your car on the grass or the round points.Please verify that the other residents can easily enter and leave these secondary roads.Please respect the household regulations of the cottage that has been accorded to you.ALL our cottages are non-smoking and some are animal free. This means that it is strictly forbidden to smoke inside anywhere and in some cottages to bring animals inside.The view is as important to you as it is for your neighbors. Therefore we ask you not to dry your laundry outside.Quads are not allowed in the Park.Because of the fire hazard, it is not allowed to use charcoal barbecues. Only gas barbecues are allowed.RestaurantOpen every day between 8:30 and 21:00 (Mondays between 8:30 and 17:00), the Brasserie Les Etoiles restaurant serves a whole array of feel-good foods for every moment of the day.PaymentAt the reception only payments per card are accepted.Opening HoursThe opening hours of the front office and the pool are posted on the information boards located at the front office, the pool and the laundry room.TranquilityPlease respect the silence between 22hrs and 8hrs in order to allow your neighbors to enjoy their night's rest. Parc officials can give additional instructions that tenants need to follow.DepartureYou need to leave the cottage before 10.00 AM. If you leave later, we are forced to charge you an additional fee. Please verify that the cottage is neat and tidy:The dishes are done. The dishwasher has to be empty.The fridge is emptied.The garbage is deposed in the garbage containers, at the end of the park.The terrace furniture is put back in place.Please leave the pillows, mattress protectors and blankets in the bungalow.DogsPlease make use of the foreseen doggy toilets or doggy bags. You always need to notify in advance if you will be bringing a pet. Maximum 2 pets per bungalow. (5,5€/night).In the Park, it is obligated to keep your dog on a leash.WastePlease bring your own garbage to the foreseen waste and glass containers in the park. If you do not carry away the garbage, an additional fee will be charged.Optional Sheet/towel rentalsBath Towels: 7 €/package - Kitchen Towels: 5 €Child furniture: travel bed and high chair - 5 €/day.Indoor PoolOur heated indoor pool is open to anyone looking for some aquatic leisure between 10:00 and 20:00 every day.Please note that the swimming pool will be temporarily closed from the 16th of January until the end of April 2025, to undergo essential technical and renovation work. We apologize for any inconvenience this may cause.SaunaThe sauna is available only on reservation at the reception desk. You can rent it at 30€ for 2 hours. It is suitable for 2 to 4 persons.Note: Vallée les Etoiles maintains the right to implement any structural or temporary changes if necessary.There are 6 charging points for electric cars in the park. For a fee it is possible to charge electric cars. To use our charging points, you need a charging card or app and this should be compatible with MobilityPlus.It is forbidden to charge electric cars at the accommodations!Please note that young groups and parties are not allowed.
